Consider the size of your backyard. It is recommended that the swing set be at least six feet from any structures or obstructions (fence, garage, house, overhanging branches or electrical wires).
Also consider the size and age of your child. Large swing sets are often intimidating for smaller, younger children, while older children may quickly become bored by a smaller, less-stimulating set.

This is heavily dependent on the size of the playset, level of experience, and number of adults (we recommend at least two for all assemblies). Once the contents of the package have been verified, assembly itself can take between 6-18 hours depending on the playset size.

Shipping to the lower 48 states is included in the price displayed on our website. For Canada and all other locations, please contact us at support@creativecedardesigns.com for a custom quote.

Once purchased, we strive to ship your order within 1-2 days. Accessories, dog houses, and our smaller sandboxes ship by UPS, while playsets and larger items ship LTL. We usually see UPS deliveries taking 3-5 business days, while LTL shipments take 7-10, depending on the location.

We do not offer installation. We recommend contacting your favorite handyman if you'd rather not install it yourself.

We do our very best to make sure that all kits and items arrive in excellent condition, but accidents and freight damage do occur. If you believe you are missing parts, please make a note on your instruction manual of how many pieces and the model number. Finish cataloging your parts to make sure nothing else is missing or damaged, then contact us by email at support@creativecedardesigns.com with the model of your item, receipt, and the list of parts you need. Please include your full name, mailing address, and telephone number. We will be in contact shortly.

If our items are available for purchase on our website, they are in stock and will ship shortly. In the event that an item goes out of stock rapidly and we end up oversold, we will contact you as soon as possible to get your refund started.